Privacy Policy
Singular Group Group SL Data Protection Statement
Data Protection Statement for Website Visits
This data protection statement for the use of the website www.singularvillasibiza.com (hereinafter referred to as “the website”) is valid as of 24th of March 2021
Singular Villas in its function as the responsible body (hereinafter referred to as “Singular Group SL “) hereby informs its users that their personally identifiable data will be processed in the following ways when they use the website:
- Personally identifiable data (e.g. e-mail address, given name, family name, title, address, telephone number – hereinafter referred to as “data” or “personally identifiable data”) provided by users when they register with the website (e.g. via contact inquiries and newsletter subscription);
- Personally identifiable data transmitted by the user’s internet browser each time they access the website. This data is stored in log files, which are also known as server log files. This data includes: IP address (Internet Protocol address) of the accessing computer; name of the page accessed; date and time of access; related URL from which the user accesses the page; amount of transmitted data; status message for successful access; session ID number.
Purpose of Data Processing
Singular Group SL as the responsible body processes website users’ personally identifiable data for the following purposes:
- Fullfilment of user inquiries (e.g. handling contact inquiries, handling requests for regular e-newsletters with advertising information on property listings from BitHome Group SL )
- To allow users to register on the website;
- Technical management of the website and its operative features, including the resolution of technical problems, statistical analysis, tests and research;
- To prevent fraudulent activity or misuse of the website or in connection with the website;
- In order to comply with the requirements of the applicable laws, to protect the security of an individual and the rights and property of BitHome Group SL and to prevent deception or security or technical problems.
The legal basis for the processing of personally identifiable data is Art. 6 I lit. a, b and f of the General Data Protection Regulation (GDPR). The legitimate interest of Singular Group entails the processing of personal data for direct marketing purposes per Art. 6 I lit. f GDPR.
The Nature of the Provision of Personally Identifiable Data and the Consequences of Refusal
The provision of personal data by the user is voluntary. You can freely decide whether to provide personally identifiable data to Singular Group and you may revoke previously declared consent to the processing of personal data. This revocation may lead to it no longer being possible to use the Singular Group website.
Processing Modalities
The processing of users’ personally identifiable data is done only where necessary and is done exclusively electronically, in particular by: Collection, registration, organisation, storage, consulting, processing, modification, selection, extraction, comparison, use, interconnection, access and communication, blocking, deletion and destruction of data. The processing operations can be performed electronically and non-electronically.
Access to Data
The personally identifiable data are processed by Singular Group , in particular by
- Employees and consultants who are entitled to administer the website and provide the related services;
- Third-party companies (e.g. IT service providers, hosting providers, etc.) to which Singular Group has outsourced services with processing operations as part of order processing.
Information about Data
As the responsible body, we can provide information about your personally identifiable data. This information can only be provided for the following purposes:
- In the case of fulfilment of legal obligations or obligations under regulations and directives of national or European legislation;
- For defence in court in cases of legal dispute.
Transfer of Data
If your contact request concerns products or services from other companies in the Singular Group, will transmit the personally identifiable data you enter in this case to the respective company from the Singular Group per your previous granting of consent.
There will be no further transfer of your personally identifiable data by Singular Group .
The servers used by Singular Group are located within the European Union.
Storage and Deletion of Data
Singular Group stores personally identifiable data in connection with a contract for the duration of the retention period specified in the statutory provisions. In addition, Singular Group stores your data in connection with the receipt of commercial information up until you revoke your consent from BitHome Group SL.
Use of Cookies
To improve website usability, Singular Group uses cookies. Cookies are small text files that usually consist of letters and numbers that are stored by the user’s web browser on their PCs and contain pseudo-anonymised data. Cookies allow a website to recognise the user’s computer, in order to track the browsing of multiple pages of a website and to identify the users who return to a website. There are cookies for technical, analytical and profiling purposes.
The website uses the following technical cookies:
To save the language selection: _icl_visitor_lang_js, _icl_current_language, evlocale.
To save the selection of units of measure: bithomeibizaconfig.
To save recent searches: LAST_SEARCH.
To save the ID of the watch list: watchlist_id.
To save the test assignment for AB tests: user_ab.
To store allocation to distributed systems for load balancers: BIGipServergroup-rz-webfe-prod.
BitHome Group SL informs users that they can disable or remove cookies in their web browser following the instructions on the following links:
- Internet Explorer ((https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies).
- Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored).
- Safari (https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=de_DE).
The Website also uses analytical cookies that are set by third parties such as Google (see also Terms of Use for Analysis Tools and Tracking Tools), Adroll (https://www.adroll.com/en-GB/about) /Privacy) and Haufe (https://en.onlinehelp.umantis.com/index.php/Cookies).
In detail these are:
a) Google Analytics
Singular Group uses the Google Analytics web analytics service provided by Google Inc. (“Google”) to analyse the use of the web pages. The information that is generated from cookies on the use of the websites are usually transmitted to a Google server in the US and stored there. BitHome Group SL uses Google Analytics exclusively with the extension “ga (‘set’, ‘anonymizeIp’, true)” to ensure that IP addresses are processed only as a shortened version and to exclude a direct reference to individuals. Google may disclose data to third parties as long as it is legally required to do so or insofar as third parties process data on behalf of Google. Google will not disclose the user’s IP address in conjunction with other Google data.
Users can prevent the recording and storage of data by Google Analytics at any time by installing the Google-issued browser plug-in, which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB
b) Universal Analytics
Singular Group uses the universal analytics features provided by Google. With these features, Singular Group can record and analyse socio-demographic information about users through a Google ID (if available) and Google-generated advertising cookies (DoubleClick). If a Google ID is available, the data controller will also record that data across all devices (for example, if users use a smartphone and a PC) to analyse traffic across all devices.
Users can prevent Google from recording and storing data at any time by installing a Google-issued browser plug-in that can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB
c) Google Remarketing and Retargeting
BitHome Group SL uses the Google Analytics advertising features. These allow users who have already visited the site and have shown an interest in certain products to be addressed via targeted advertising on the websites of Google partner networks. Advertising is indicated by the use of cookies that analyse user behaviour during a visit to the website and send targeted product recommendations and advertising based on users’ interests.
Users can block Google Remarketing and disable Google’s use of cookies for these purposes by accessing the DoubleClick opt-out page. Alternatively, users may disable the use of cookies by third parties by accessing the deactivation page of the Network Advertising Initiative.
Google also offers users the ability to manage their own cookies for advertising parameters: https://tools.google.com/dlpage/gaoptout?hl=en-GB
d) Facebook Remarketing and Retargeting
BitHome Group SL uses remarketing technology for advertising on Facebook. With this technology, users who have already visited the website and are interested in a product or service are addressed by targeted advertising on Facebook in the form of displayed ads. Advertising is realised through the use of cookies via the service provider AdRoll (AdRoll EMEA, Level 6; 1, Burlington Plaza, Burlington Road, Dublin 4, Ireland).
Users can disable targeted advertising via Facebook remarketing technology by disabling the use of third-party cookies on the Facebook Advertising Initiative deactivation page at the following link: http://optout.networkadvertising.org/
This web site does not use profiling cookies.
Rights of the data subject
You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict it, or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.
To summarise, you have a right to:
– Information
– Rectification,
– Deletion (or to be forgotten),
– Limitation of data processing,
– Data transferability,
– Object to the processing of your personally identifiable data,
– Complain to supervisory authorities.
To exercise the above rights and request information, users can write to the following e-mail address info@bithomeibiza.com or the postal address BitHome Group SL ., C/ de la Barra 1, 5-5-1, 07800 Ibiza, Spain. In the same way, users can revoke, correct and delete their data at any time.
Contacts
The responsible body for data processing is BitHome Group SL , C/ de la Barra 1, 5-5-1, 07800 Ibiza, Spain. If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.
If you have a complaint about the way we process your information, you can lodge a complaint with the regulator. This is:
BitHome Group S.L.
C/ de la Barra 1, 5-5-1, 07800 Ibiza, Spain
Data Protection Statement Relating to Telephone Contact
This data protection statement is valid as of 24th of March 2021.
BitHome Group SL (hereinafter also called “BitHome Group SL “) in its function as the responsible body informs its clients and potential buyers about the personally identifiable data which is collected as standard during telephone contact. This is in particular:
- Given name, family name, title, address, telephone number, information on the property request (in the case of a property search) or (in the case of property marketing) information about the property;
- E-mail address, if you have agreed to receive advertising information, in particular property offers;
- and (in cases of purchase/sale or rental of property) bank details, identity information, copy of ID (when buying a property) and land register, electricity, oil and/or gas bills, general individual cost bills, sale contract (when selling a property) or (when renting a property) bank details, information on identity, CV, proof of income, proof of creditworthiness, letting contract.
In the following, this information is referred to as “data” or “personally identifiable data”.
Purpose of Data Processing
BitHome Group SL , as the responsible body, processes the personally identifiable data for the following purposes:
- Fulfilment of the contractual relationship (legal basis is article 6 I lit b. GDPR)
- Advertising information on property marketed by BitHome Group SL or licence partners from the BitHome Group SL Group (legal basis is Art. 6 I lit f. GDPR; The legitimate interest of BitHome Group SL entails the processing of personal data for direct marketing purposes.)
Transfer of Data
If your enquiry concerns products or services from other companies in the BitHome Group SL Group, BitHome Group SL will transmit the personally identifiable data you thus enter to the respective company from the BitHome Group SL Group in accordance with your previous granting of consent. We also provide information on referrals.
In addition, your personally identifiable data will only be passed on by BitHome Group SL within the framework of the fulfilment of the contractual relationship and with prior consent from you. In particular, the data is passed on to your contractual partners, notaries and land registries. In this context, BitHome Group SL is also subject to the Money Laundering Act and is, if necessary, obliged to pass on your data to supervisory authorities.
Access to Data
The personally identifiable data is processed by BitHome Group SL , in particular by
- Employees and consultants who provide the services offered;
- Third-party companies (e.g. IT service providers, hosting providers and delivery companies) to which BitHome Group SL has outsourced services with processing operations as part of order processing.
Transfer of Data to Non-EEA Countries
In general, BitHome Group SL does not transfer personally identifiable data to non-EEA countries. The servers used by BitHome Group SL are located within the European Union.
However, BitHome Group SL uses the services of Google Ireland Limited for e-mail communication. Within the framework of the maintenance of these products, Google is also entitled to access to the e-mail communication system in countries that are not EEA countries. This access is performed on the basis of the EU standard contracts, as well as on the basis of data protection certifications.
Storage and Deletion of Data
BitHome Group SL stores personally identifiable data in connection with a contract for the duration of the retention period specified in the statutory provisions.
In addition, BitHome Group SL stores your data in connection with the receipt of commercial information up until you revoke your consent from BitHome Group SL .
Rights of the data subject
You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict this or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.
To summarise, you have a right to:
– Information
– Rectification,
– Deletion (or to be forgotten),
– Limitation of data processing,
– Data transferability,
– Object to the processing of your personally identifiable data,
– Complain to supervisory authorities.
To exercise the above rights and request information, you can contact the following e-mail address info@bithomeibiza.com or the postal address BitHome Group SL C/ de la Barra 1, 5-5-1, 07800 Ibiza, Spain
Contacts
The responsible body for data processing is BitHome Group SL C/ de la Barra 1, 5-5-1, 07800 Ibiza, Spain. If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.
If you have a complaint about the way we process your information, you can lodge a complaint with the regulator. This is:
Bithome Group S.L.
C/ de la Barra 1, 5-5-1, 07800 Ibiza, Spain